Privacy policy

Last updated: March 26, 2026

Carpe Diem With Remi (“we”, “our”, “us”) operates this website and store to provide you with products and services. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

🔍 What Information We Collect

We collect personal information to process your orders and improve your experience. This may include:

Information you provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via Shopify)
  • Any information you send us (e.g. customer support emails)

Information collected automatically

  • Your IP address
  • Device and browser details
  • Pages you visit and actions you take on our website

📦 How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order or enquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (only if you opt in)
  • Prevent fraud and keep our website secure

🤝 Who We Share Your Information With

We only share your information when necessary, including with:

  • Shopify (our website platform and payment processor)
  • Shipping providers (to deliver your order)
  • Service providers (e.g. IT, analytics, marketing tools)

These providers only use your information to help us run our business.

🛍️ Shopify & Third Parties

Our store is hosted by Shopify. This means your information may be processed by Shopify and its partners, including outside Australia.

You can read Shopify’s privacy policy here:
https://privacy.shopify.com/en

🍪 Cookies & Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience
  • Understand how customers use our website
  • Show relevant ads

You can control cookies through your browser settings.

🔐 Security of Your Information

We take reasonable steps to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security.

⏳ How Long We Keep Your Information

We keep your information only as long as necessary to:

  • Provide our services
  • Meet legal requirements
  • Resolve disputes

👤 Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of your information
  • Request deletion of your information
  • Opt out of marketing communications

To make a request, contact us using the details below.

📧 Marketing Communications

If you subscribe to our emails, you can unsubscribe at any time using the link in our emails.

We may still contact you about your orders or account.

👶 Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

🌏 International Transfers

Your information may be stored or processed outside Australia (for example, by Shopify or other service providers).

🔄 Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

📞 Contact Us

If you have any questions or requests regarding your personal information, please contact us:

Email: carpediemwithremi@outlook.com
Ph: 0431 656 436
Address:
Carpe Diem with Remi
158 Commercial Rd
Port Adelaide SA 5015
Australia